TERMS & CONDITIONS

TERMS AND CONDITIONS.


 

1.          Age requirements & Driver’s license 

1.1.      To rent with KONVIN car rental the registered driver and any extra drivers must be at least 18 years old and have held a driver’s license for at least 12 months prior to the rental date.

1.2.      Note: Drivers under 20-year-old must purchase Gold or Platinum Insurance package (see section 7.11.2) due to higher risk factors. Failure to comply may result in the cancellation of the booking / rental agreement.

2.          Credit card policy.

2.1.      The Renter must provide a credit card of which an imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the entire rental. This credit card imprint may be used to pay all extra charges: insurance, extensions, parking tickets, damages, missing fuel, or any cost due to the use of the rented vehicle. The renter is liable for any damage caused to the vehicle or from the use of the vehicle that does not fall under the terms of the insurance. Such damage can be charged to the renter’s credit card provided at the beginning of the rental period. 

2.2.      If the renter does not return the car at the predetermined time according to the rental agreement, KONVIN reserves the right to reclaim the car by themselves or with the help of the police, at the renter’s expense, along with a rental fee for every day begun after the contract expiry date. Any extension to the timeframe of the rental agreement is subject to the consent of KONVIN. Such expenses can be charged to the renter’s credit card provided at the beginning of the rental period. 

2.3.      The Renter’s signature to this rental agreement equals the Renter’s signature to credit-card withdrawals in case of any payments that KONVIN charges against the Renter’s credit card and which KONVIN should rightfully receive on grounds of the provisions of this rental agreement. 

2.4.      The Renter shall pay for fuel and other costs needed to operate the vehicle during the period that the Renter is responsible for the vehicle, including any new damage found. Within the meaning of this Agreement, this period does not expire until KONVIN has registered the vehicle as received in his system, which registration can only be performed during the office hours of KONVIN.

2.5.      DEPOSIT: 

2.5.1.At pick-up, a listed driver must leave a refundable security deposit of 350.000 ISK on their credit card.

2.5.2.Cash, prepaid credit, debit cards and electronic payments (f.x. Apple pay/android pay) are not accepted for the deposit.

3.          Fuel policy. 

3.1.      With a full tank of fuel unless otherwise agreed upon. The lessor reserves the right to charge an additional service fee of 5.000 ISK additional to the cost of the missing fuel. 

4.          Service fees and penalties.

4.1.      Penalty fee for smoking in our vehicles is 35.000 ISK. 

4.2.      The renter is responsible for paying for any parking tickets, road tolls or other incidental fees related to the usage of the car while under their responsibility. For unpaid ticket, the Renter is subject to an additional service fee of 5.000 ISK.

4.3.      Speeding fine: ISK 5.000 service fee for providing the authorities information on the renter.

5.          Obligations of the Lessee:

5.1.      The lessee agrees to the provisions of this lease and has received a copy of it. 

5.2.      The lessee will return the camper:

5.2.1.And all accessories (including tires and tools or fix kit) are in the condition they were when received, except for normal wear due to use.

5.2.2.With the interior (plastics, seats, mattress, and kitchen appliance) in 


5.2.3.the same condition as received.


5.2.4.On the date specified in this lease, unless otherwise agreed upon later. 

5.2.5.To the lessor’s premises, unless otherwise agreed. 

5.2.6.Reasonably clean. If the camper needs an additional hour of the cleaning crew’s time, a cleaning fee of 20.000 ISK will be charged.

5.2.7.We ask our customers to:

5.2.7.1.                     Empty the car of all trash and food. 

5.2.7.2.                     Return the extra equipment packed and in order.

5.2.7.3.                     We don’t ask customers to clean the outside of the camper.

5.3.      The vehicle shall be handled and driven carefully. Only those named drivers on this agreement's first page are authorized to drive the vehicle. The lessee is liable for damages resulting from using the automobile, for which the vehicle’s insurance company will pay no compensation. This includes damages to the automobile and/or injury to passengers due to the following: 

5.3.1.Off-road driving, for example, in paths and tracks, on beaches, in areas only accessible during low tide, or in other trackless areas.

5.3.2.Driving across rivers or any kind of water course.

5.3.3.Intentional acts or gross negligence.

5.3.4.Use of intoxicating substances by the driver

5.3.5.Vehicle use that contravenes Icelandic law and/or the provisions of this lease.

5.3.6.Driving in banks of snow and ice.

5.3.7.Strong winds

5.3.8.Roof damage or Roof box

5.4.      Driving rental cars on roads or tracks with no road number is forbidden. Passenger cars and 2WD vehicles are strictly prohibited on roads marked with an F on public maps, as well as driving Kjölur (road35) Dettifoss road east side (road 864), Kaldidalur (road 550) or Jökulshálsleið (road 570). Driving on F-roads is only allowed by driving a 4x4 camper that the lessor agrees is appropriate for such roads. A breach of this article authorizes the lessor to collect fines from the lessee, equaling the amount of self-risk as stated in the lessor’s pricelist at any given time. The provision mentioned above on fines does not affect the lessee’s liability regarding damage. It is the lessee’s responsibility to obtain information on road conditions while traveling as well as weather conditions and forecasts and general warnings.

5.5.      In the event of a collision or an accident, the lessee shall immediately notify the appropriate police authorities (112) and the lessor (KONVIN car rental) of the incident. The lessee may only leave the scene after the police have arrived. 

5.5.1.If the lessee did not cause the accident and the cause is not found, the lessee is responsible for the damage to the lessee’s automobile.

5.6.      The lessee is not authorized to use the vehicle to transport passengers for payment, lend it to others or sublease it. 

5.7.      The lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the lessor.

5.8.      The lessee/driver or passengers may not smoke in the car. Evidence of this will result in a clean-up fee of a minimum of 35.000 ISK.

6.          Obligations of the Lessor:

6.1.      The lessor ensures to supply the vehicle at the agreed time and sees that it meets its demands.

6.2.      If the vehicle malfunctions due to normal wear and tear, or for other reasons for which the lessee cannot be held responsible, the lessor shall supply the lessee with a comparable vehicle as soon as possible or at the latest within 24 hours or arrange to have repairs done. In case of such malfunction, the lessor does not pay any kind of compensation, neither for accommodation nor for other reasons.

6.3.      Lessor shall inform the lessee of the terms of this agreement and especially what he accepts with their signature. 

6.4.      The lessor shall inform a foreign lessee regarding Icelandic traffic regulations, traffic signs, and regulations banning off-road driving. The lessor shall particularly point out the dangers stemming from animals on the roads.

6.5.      If the lessor wants to limit the use of the vehicle regarding its equipment and/or road conditions, this shall be done in writing when this lease is signed. 

6.6.      The lessor ensures to maintain of valid liability insurance for their business operations.

The lessor cannot be held responsible for items left in the rented vehicle after dropping off

.      The lessor cannot be held responsible for items left in the rented vehicle after dropping off

7. General Provisions: 

a.       The Renter confirms with their signature on this rental agreement that they received the vehicle and attachments in sound condition and has pointed out any inconsistencies to a member of KONVIN staff.   

b.       This Rental Agreement shall be always kept in the vehicle during the rental period. 

c.       Annexes and amendments to the terms and conditions thereof shall be made in writing. 

d.       KONVIN may debit the bank card or credit card of the Renter for the rental charge and other costs payable by the Renter hereunder, such as payments in respect of damage to the vehicle while in the possession of the Renter. The time of payment and whether it is to be made in lump sum shall be the sole discretion of KONVIN. This right shall remain unaffected for 6 months following the return of the vehicle to KONVIN. 

e.       Compensation claims made against the Renter can be subject to a minimum 20% surcharge of the disputed amounts, covering any collection/legal fees sustained by KONVIN.   

f.        Agreements concluded based on the above terms and conditions, including possible claims for compensation that may be made, as applicable, shall be governed by Icelandic law. This applies both to the basis and calculation of compensation. The same applies to claims for compensation based on non-contractual liability. In the event of a dispute arising out of or in connection with this Agreement, the case shall be brought in the venue of KONVIN. 

g.       Any disputes between the parties to this rental agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association. 

8 . 

1.      Insurance policy

2.      Third party liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. 

3.      Third party coverage and personal accident insurance is automatically included in your rental and in the self-risk liability amount mentioned below. 

4.      The standard liability for CDW is 350.000 ISK, 35.000 ISK for TPL, 150.000 ISK for GP, Up to 2.000.000 ISK for sand and ash damage, Value of the car if the car is damaged after river crossing or off-road driving.

5.      If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of ISK 35.000 

6.      Collision damage waiver is included in all prices. Self-excess for CDW is ISK 350.000 

7.      Self-excess for Gold  SCDW is 50.000 ISK– and Platinum SCDW is 0 ISK. 

8.      Gravel protection (GP) - covers the vehicle against damages to the windscreen, paint on bumpers, hood and doors caused by a passing vehicle. Wind screen excess is ISK 150.000 Self-excess for GP 0 ISK if purchased the Gold package and ISK 0 if purchased with Platinum package. 

9.      Tire protection covers the vehicle for flat tires, Self-excess for TP is 120.000 ISK if purchased the gold package and 0 ISK if purchased Platinum package. 

10.   Theft protection covers the vehicle for theft and is included in all rentals. (does not count towards personal belongings) 

11.    Sand and ash protection covers the vehicle against damages caused by volcanic ash and sandstorms. Self-excess for SAAP is 50.000 ISK if purchased the Gold package and 0 ISK if purchased with Platinum package. 

12.    Insurance Packages

13.   GOLD package: The complete protection package includes all insurances in one bundle and the self-excess is 50.000 ISK for Collision Damage Waiver and Sand and Ash Protection, Windshield Damage 0 ISK and Tire Damage 120.000 ISK and everything else is down to 0 ISK. 

14.   PLATINUM package: Platinum insurance includes all insurances in one bundle with 0 ISK self-excess. 

15.   TOWING SERVICE IS NOT INCLUDED: Towing fee is 450 ISK per km (km start counting from office location and back)

16.   The following are not covered by any insurance:

17.   The Renter is fully liable for the full repair amounts as well as any indirect costs such as transportation/recovery fees, restoration to third party or anything else that might be connected to the below actions: 

18.   Intentional damage or damage due to gross negligence on the part of the driver 

19.   Damage resulting from the driver being under the influence of alcohol, stimulants, or sedatives, or in any other way incapable of driving the vehicle in a safe manner.  

20.   Damage due to race or test driving. 

21.   Damages resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unabridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas. 

22.   Damage due to natural forces, war, revolution, civil unrest, or riots. 

23.   Wind damages caused by nature (sand and ash storms), 

24.   Holes burned into seats, carpets, or mats. 

25.   Damage to vehicles caused by driving where prohibited by law as explained above at point 8 in the Obligations of the Renter. 

9.1.       

2.      Damage caused to the tires, chassis and undercarriage of a vehicle and water damage caused by driving in rivers, lakes, or the sea. These can be caused by driving recklessly on rough roads, damaging the vehicle´s transmission or other parts that are in or attached to the chassis, by scraping the bottom of the car on ridges left by road graders, on stones lodged in the road surface or riverbanks or on the shoulder of the road. The same applies to damage occurring when stones are thrown up, striking the underside of the vehicle during driving. 

3.       Pumping wrong fuel in the tank 

4.      Damage caused to the roof of the vehicle by irresponsible actions such as climbing on top of the car, putting heavy objects on the roof or any other negligent behavior that is not a direct result of an accident or force majeure event. 

5.      Damage done by animals.

6.      Damage to or loss of accessories such as: car keys, WIFI hotspot, GPS Unit, Kitchen Utensils, sleeping bags, chairs, table, roof box or roof tents

7.     Cancellation 24 hours before pickup is fully refundable.


8.      KONVIN Car Rental retains the beforementioned right to charge the Credit Card provided by the renter at the beginning of the rental for the rental fee and any other fees, charges or fines that may arise from this Rental Agreement of up to six months after the rental ends.

 


 



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