Q&A

General Questions

You can book a car through our website www.konvincarrental.is, by calling our support center via +354 416 5000 or via email [email protected]
We offer a wide range of vehicles including economy cars, subcompact cars, SUVs, Camper vans and SUV´s with roof tents – all to meet your needs.
Yes, the minimum age for renting a car is typically 18 years old. However, drivers under 25 may incur a young driver surcharge.

Pricing and Payment

The rental price typically includes the vehicle hire, basic coverages, unlimited kilometers and taxes. Additional services or coverage options may be available for an extra charge.
Yes, we require a deposit at the time of booking, which is fully refundable upon returning the car in its original condition..
We accept all major credit and debit cards.

Insurance and Safety

We offer various coverages options, including collision damage waiver, theft protection, wind and gravel protection and third-party liability cover.
Yes, roadside assistance is available 24/7 for any mechanical failures or emergencies.

Pick-up and Return

You will need to bring your driver's license and the credit card used for the reservation.
We only have one return location at Konvin Hotel, Keilisbraut 762, 262 Reykjanesbær. However, our shuttle service will drive you to Keflavik Airport.
Late returns may result in additional charges, including extra day rental fees.

Policies and Procedures

Extensions are subject to vehicle availability and additional charges. Please contact our support center [email protected] as soon as possible to request an extension.
Cancellations made 24 hours before the pick-up time are usually free. Late cancellations or no-shows may be subject to a fee.
In the event of an accident, ensure everyone's safety, call the police to file a report, and then contact our customer service immediately.

Special Requests

Yes, we offer a range of accessories for your convenience. Please request these items when making your booking.
Yes, we offer various discounts, promotions, and a loyalty program. Please check our website or contact customer service for more details.

Need a place to stay near the airport?

Check out our Konvin Hotel near the Keflavik International airport